{"id":308,"date":"2021-11-25T12:31:03","date_gmt":"2021-11-25T12:31:03","guid":{"rendered":"http:\/\/wappoblog.lndo.site\/?post_type=docs_wappo&#038;p=308"},"modified":"2022-02-06T09:43:12","modified_gmt":"2022-02-06T09:43:12","slug":"unidentified-error","status":"publish","type":"docs_wappo","link":"https:\/\/wappoblog.lndo.site\/docs\/unidentified-error\/","title":{"rendered":"An unidentified error occurred"},"content":{"rendered":"\n<figure class=\"is-layout-flex wp-block-gallery-1 wp-block-gallery aligncenter columns-1\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/cdn.wappointment.com\/wp-content\/uploads\/2021\/11\/unidentified_error.png\"><img decoding=\"async\" width=\"613\" height=\"678\" src=\"https:\/\/cdn.wappointment.com\/wp-content\/uploads\/2021\/11\/unidentified_error.png\" alt=\"\" data-id=\"309\" data-full-url=\"https:\/\/cdn.wappointment.com\/wp-content\/uploads\/2021\/11\/unidentified_error.png\" data-link=\"https:\/\/wappoblog.lndo.site\/?attachment_id=309\" class=\"wp-image-309\" srcset=\"https:\/\/cdn.wappointment.com\/wp-content\/uploads\/2021\/11\/unidentified_error.png 613w, https:\/\/cdn.wappointment.com\/wp-content\/uploads\/2021\/11\/unidentified_error-271x300.png 271w\" sizes=\"(max-width: 613px) 100vw, 613px\" \/><\/a><figcaption class=\"blocks-gallery-item__caption\">An unidentified error occurred<\/figcaption><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>You may get that issue when making a reservation from our frontend booking form.<\/p>\n\n\n\n<p>This issue occurs because we cannot recognize a properly formatted JSON response after a request to the server.<\/p>\n\n\n\n<p>What happens is that your server is outputting a string before we can print our JSON response, the string can be of various nature, the most common ones are the following:<\/p>\n\n\n\n<ol><li>a PHP notice: an error due to a 3rd party plugin or your active theme<\/li><li>a string displayed on all pages: due to a 3rd party plugin or your active theme<\/li><\/ol>\n\n\n\n<h2>Make sure your site does not display errors<\/h2>\n\n\n\n<p>If your server is properly configured, your site should never display errors on screen. While errors may occur, they must never be displayed but stored in a log file.<\/p>\n\n\n\n<p>The most common way to hide error messages and store them in a log file in WordPress should be by <strong>editing your wp-config.php<\/strong> at the root of your website, and before the line \u201c<em>\/* That\u2019s all, stop editing! Happy blogging. *\/<\/em>\u201c copy the following lines:<\/p>\n\n\n\n<pre class=\"wp-block-prismatic-blocks\"><code class=\"language-php\">define( &#039;WP_DEBUG&#039;, true );\ndefine( &#039;WP_DEBUG_LOG&#039;, true );\ndefine( &#039;WP_DEBUG_DISPLAY&#039;, false );<\/code><\/pre>\n\n\n\n<p>Alternatively you may just disable the debug writing that line:<\/p>\n\n\n\n<pre class=\"wp-block-prismatic-blocks\"><code class=\"language-php\">define( &#039;WP_DEBUG&#039;, false );<\/code><\/pre>\n\n\n\n<p>Now, keep in mind, that it is possible to display errors in PHP regardless of your WordPress&#8217; <strong>wp-config.php<\/strong> configuration, it could happen in a plugin or maybe in your active theme.<\/p>\n\n\n\n<p>Lines like the ones below are a bad practice and should be avoided at all cost in WordPress.<\/p>\n\n\n\n<pre class=\"wp-block-prismatic-blocks\"><code class=\"language-php\">ini_set(&#039;display_errors&#039;, 1);\nini_set(&#039;display_startup_errors&#039;, 1);\nerror_reporting(E_ALL);<\/code><\/pre>\n\n\n\n<h2>String displayed by other plugins or active theme<\/h2>\n\n\n\n<p>While this should not be as common, it may occurs too, in which case you should simply:<\/p>\n\n\n\n<ol><li>Deactivate all plugins on your site except Wappointment, or Wappointment&#8217;s addons<\/li><li>Then test the booking process, it should work now<\/li><li>Reactivate the plugins one by one and each time you reactivate one test the booking process until the error occurs again<\/li><li>Once the error occurs then you&#8217;ve successfully identified the plugin causing the error<\/li><li>We recommend you to deactivate the plugin and contact its author so that he corrects it<\/li><\/ol>\n\n\n\n<p><\/p>\n","protected":false},"template":"","tags":[],"uagb_featured_image_src":[],"uagb_author_info":{"display_name":"Ben","author_link":"https:\/\/wappoblog.lndo.site\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"You may get that issue when making a reservation from our frontend booking form. This issue occurs because we cannot recognize a properly formatted JSON response after a request to the server. What happens is that your server is outputting a string before we can print our JSON response, the string can be of various&hellip;","_links":{"self":[{"href":"https:\/\/wappoblog.lndo.site\/wp-json\/wp\/v2\/docs_wappo\/308"}],"collection":[{"href":"https:\/\/wappoblog.lndo.site\/wp-json\/wp\/v2\/docs_wappo"}],"about":[{"href":"https:\/\/wappoblog.lndo.site\/wp-json\/wp\/v2\/types\/docs_wappo"}],"wp:attachment":[{"href":"https:\/\/wappoblog.lndo.site\/wp-json\/wp\/v2\/media?parent=308"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wappoblog.lndo.site\/wp-json\/wp\/v2\/tags?post=308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}